Aseller agreement is the best way to cancel orders. If it is not possible, you can follow return policies and get your money back through a free return and refund process. Here is the method. Go to your order details page. Hit open dispute. Add the pictures and other required details to return the goods. Click on submit button. Iam worried as the seller has provided an order number, but admitted to me it wasn't shipped and i do not understand why they won't cancel it. Please check our introduction to the Aliexpress sub. There you can find a lot of FAQs and guidelines related to Aliexpress. I am a bot, and this action was performed automatically. Auser makes an order and pays for it. The money gets on hold, i.e. it is controlled by the AliExpress administration. What to Do if You Confirmed Order on AliExpress by Accident the order receiving with a single misclick. Still, sometimes there are situations when you accidentally confirmed the order delivery and now want to cancel the Foryour AliExpress order, the best you can probably do is chargeback at the cc company and write an email to the general support email address. If they send you an email in complaint then just repeat the same email to them. Duplicate order due to website error, unable to cancel, used consumer rights. Thats a lot of money to lose after waiting for so long. It gets annoying when you want to contact support over an order that's was in dispute. If you've not been able to get a live chat follow these steps. Initiate a new order and go all the way to checkiut but don't pay Go to online support and type "live chat". Soout of 10 orders I have 7 active disputes with AliExpress backed up by screenshots of the sellers messages. It's been 3 days and I'm still waiting for a response from disputes as to whether I get my money back. There was no indication Beloware detailed process for Free Return: Step 1. Open dispute as «Return Goods» correspondingly. Step 2. Your return request will be verified within 2 days. Step 3. Once after your return request is approved, click «Get a Free Return tracking number» button at the dispute page within 5 days to get the unique Free Return label in time, if Refund⁤ and money back when canceling an order on Aliexpress. Refund and money back when canceling an order on Aliexpress. Buyers on Aliexpress may Howto Request Money back from AliExpress 2023 . There are several stages in which you can request a refund from AliExpress. If the order has not yet been dispatched. If you’ve just placed an order and changed your mind, you can cancel the order in time. All you have to do is go to this page, find your order, and click “Cancel EYcloDH.

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